Legal Information
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Legal Information
Legal Information
- Seller
- Zentan Bus Co., LTD
- Sales Manager
- Michihiro Taniguchi
- Location
- KINOSAKI ONSEN TOURIST INFORMATION SOZORO
96 Yushima, Kinosaki-cho, Toyooka-shi
Hyogo prefecture 669-6101
- Telephone Number
- 81-796-32-0013
- FAX Number
- 81-796-32-0070
- info@kinosaki-info.com
- Sales Price
- Prices are listed on the tour plan pages (tax included)
- Required fees besides product charges
- Consumption tax, transfer fees
- Application validity period
- Check the details of your reservation plan
- Sales Volume
- One tour plan per reservation
- Payment Method
- Payments can be made online via credit card or cash at SOZORO.
- Payment Due Date
- Your credit card payment will be settled the moment you send your payment information as displayed in the credit card settlement screen. Please note, the billing date will differ depending on the credit card company. In case of payment at our shop, please pay your outstanding travel fees, according to our official terms and conditions, until the due date settled by us.
- Cancellation
- If you need to cancel after your reservation has been confirmed, fees apply according to the cancellation regulations below. Cancellations can be made via Email (info@kinosaki-info.com), telephone or at the front desk of SOZORO. Depending on the tour separate cancellations fees, stated in your tour details, might apply. Please reassure before booking.
- Refund
- For all goods and services provided, refunds will not be made for any cancellation made after they have been utilized. Regarding cancellations made in advance, fees apply according to the cancellation regulations below.
Cancellation Regulations
| Cancellation Date | Cancellation Fee | |
| Prior to the tour date | 11 days or more in advance in the case of a day trip | no fees |
| 2 to 10 days in advance in the case of a day trip | 20％ of the travel fees | |
| The day before the tour date | 40％ of the travel fees | |
| Tour date | Same day cancellation (before the start time of the tour) | 50％ of the travel fees |
| After the start time of the tour or without participant contact | 100％ of the travel fees | |
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